Privacy Policy
Clear information about account details, order processing, cookies and contacting Giftflys about your privacy.
Your privacy
Giftflys takes care when handling the personal information provided through its website and customer communications. This page explains the purposes described in our existing policy and how to contact us about your information.
Information used for your order
The information you provide when purchasing or contacting us is used to process your order, manage your account and respond to order-related queries or claims. This can include your name, email address, phone number, billing address, delivery address and information about your purchase.
Processing and sharing
Order information may be shared with parties involved in completing necessary transactions, such as payment processing or delivery. Our existing policy states that these parties must not sell, rent or share the information for unrelated purposes.
Security and payments
We take care to safeguard customer information. Online payments use the security measures provided by the relevant checkout and payment services. No online service can guarantee absolute security. Do not send passwords, full card numbers or payment credentials by email or support message.
Accessing your information
Registered customers can sign in to My Account to review and update available account details. For a correction, access or deletion request that cannot be completed through your account, contact us using the details below.
Customer communications
We use the information provided to communicate about your account, purchases and requested services. Our existing policy also describes sending relevant product or service information. Contact the team if you have a question about communications you receive.
Questions about your privacy
For privacy questions or requests, call +92 341 277 8773, email cs@giftflys.com or use our contact page. You can also ask for details about how information is retained or handled by service providers.